Sales Professional Programme Self-Study
Learn at your own pace
Welcome to the programme!
How to use this platform
Coaching Sessions Available
About Module 1
Sales Professional - Module 1 PDF Manual
Section 1 - Customer Buying Cycle
Section 2 - Sales Process
Section 3 - Sales Funnel
Section 4 - Activity Vs Performance
Section 5 - Knowledge, Skills and Behaviours
Sales Performance Analysis (Healthcheck) - WBT
Customer Buying Cycle Analysis - WBT
About Module 2
Sales Professional - Module 2 PDF Manual
Section 1 - Sales/Communication Channels
Section 2 - Logging and Recording
Section 3 - Managing Enquiries
Section 4 - Quality and Progression
Section 5 - Progression and Gaining Commitment
Section 6 - Measuring Quality
Section 7 - Professional Commitment
Enquiry Manager - WBT
Key Sales Channels Self-Analysis - WBT
Professional Communication Checklist - WBT
Recorded Sales Call Critique Report - WBT
About Module 3
Sales Professional - Module 3 PDF Manual
Qualification Quiz - Complete prior to videos
Section 1 - Understanding Customer Needs Quiz Review
Section 2 - Conversational Information Gathering
Section 3 - Part 1 Body Language
Section 3 - Part 2 Behaviour Breeds Behaviour
Section 3 - Part 3 Johari's Window
Section 3 - Part 4 Questioning Skills
Section 3 - Part 5 Listening Skills
Section 3 - Part 6 Tone
Section 4 - Buying Motives
Section 5 - Product Presentation
Feature, Function, Value Builder - WBT
About Module 4
Sales Professional - Module 4 PDF Manual
Section 1 - Presenting a Financial Offer
Section 2 - Objection Handling
Section 3 - Negotiation
This programme has been designed to provide a complex series modules for automotive Sales Executives. Each module consists of review videos, downloadable manuals, optional work-based assignments and knowledge checks.
Work through each module and complete the knowledge check at the end before progressing onto the next or skip directly to the module and section you need the most. Review the content as and when you require.